June 9, 2023

Trusting AI and Our Own “Grey Areas” of Common Sense | Ep 4

Trusting AI and Our Own “Grey Areas” of Common Sense | Ep 4

In Episode 4: Trusting Our Own “Grey Areas” of Internal Critical Common Sense and Will AI be Worthy of Human Trust?

TRUST FACTOR with Rob Greenlee (The Show) "Trust Factor" is a groundbreaking video show that focuses on all aspects related to...

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Apple Podcasts podcast player iconSpotify podcast player iconYoutube Music podcast player iconRSS Feed podcast player icon
In Episode 4: Trusting Our Own “Grey Areas” of Internal Critical Common Sense and Will AI be Worthy of Human Trust?

TRUST FACTOR with Rob Greenlee (The Show) "Trust Factor" is a groundbreaking video show that focuses on all aspects related to building trust in human-to-human and business-to-human relationships. Rob Greenlee, a seasoned professional with years of experience in media communication and business leadership, hosts the show. He brings his expertise to this vital topic of our times. Each episode of the show delves into different aspects of trust-building, including the importance of trust in human relationships, communication strategies, ethics and integrity, conflict resolution, customer relationships, leadership, and more.

ROB GREENLEE (The Host) Rob Greenlee is well-known in the podcasting and new media industry. He has been a podcaster/radio broadcaster for over 24 years and is considered a pioneer in the new media industry. Rob is also a former host of the WebTalk World Radio Show, where he interviewed notable guests, discussing a wide range of topics related to the Internet, technology, culture, and online communication. He oversaw content development, distribution, and partnerships in prior executive leadership roles at places like Microsoft, PodcastOne, Spreaker, and Libsyn. Rob was inducted into the Podcast Hall of Fame in 2017.

CONNECT with ROB and Share Comments and Questions:
Twitter: https://twitter.com/robgreenlee
Instagram: https://instagram.com/robwgreenlee
LinkedIn: https://www.linkedin.com/in/robgreenlee/
YouTube: https://youtube.com/@robgreenlee
Website: https://robgreenlee.com/
WEBVTT

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Trust Factor with Rob Greenley focuses on
all aspects to building human trust in online

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00:00:06.919 --> 00:00:14.439
communications only on one hundred TV in
episode four, Trusting our own gray areas

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of internal critical common sense and will
AI be worthy of human trust? Hey,

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page for a free trial and a
lifetime discount. Streamyard is where content creation

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begins. Hi, I'm Rob Greenly
here again in episode four Trust Factor.

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Thank you for joining me today.
The trust factor in your life is essential,

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in the lack or abundance of it
profoundly impacts the quality of your life.

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Trust is the number one factor in
all of our lives right now.

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So these are very important topics that
I'm going to cover this week to help

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you kind of see what the opportunity
of trust is in our society and our

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culture and in your life. So
thank you for joining me each week with

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this show. If this is the
first time you've seen me on this show,

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appreciate you're joining me here. What
we try and do on this show

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every week is to learn more about
the factors of trust and bring more positive

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human experiences to our lives and others
here every week. We are also available

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now as an audio podcast on Apple
Podcasts, so definitely follow us there,

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like and subscribe on YouTube as well
at one hundred TV channel, which is

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probably the first time you're seeing this
is off of the YouTube channel. But

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let's get going. Trust our own
gray areas of internal critical common sense is

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the first topic that I want to
talk about, and it really refers to

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relying on our own instincts, critical
thinking and kind of our investigational instincts,

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about trying to learn more and dig
deeper and follow our common sense, follow

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our intuition, follow our personal values
around judgment when faced with ambiguous and complex

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situations. So this is about looking
at every situation you have in your life

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to some degree. What we're looking
for is kind of to some degree a

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common ground. Now, granted,
I almost hesitate to say that that common

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ground term because it feels like in
our society and our culture that we are

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so far away from any kind of
common ground. And that's why I use

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the term gray areas. And that's
where two things can be partially true.

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And so when we get thrown into
extremes on one side or another of an

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issue that puts us into territory that
creates mistrust or distrust with other people that

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we're talking to because we're not open
to other ways of thinking about it this

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particular topic and being open to other
ways of looking at things, and not

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everything can be neatly categorized as right
or wrong, black and white, and

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that sometimes makes it hard for us
to navigate the nuances and uncertaintys of really

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using our own internal values as a
compass. And so how do we look

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at the world using our own values
and our own kind of judgment and see

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the information that we're getting and to
more I say, more fairly, consider

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what is being shared with us,
and is there a aspect of this that

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is true on both sides that we
can find to find maybe a new outcome

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or a new way of looking at
the situation. We need to really trust

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our own values too. That can
help guide us. Whether you're a progressive

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or a conservative and independent, or
you're religious or you're an atheist, those

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are legitimate places to be as a
human being based on our biology and how

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we are raised. And so those
that have those two perspectives feel valid and

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they should be seen as valid.
And even those that don't go the religious

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route but are spiritual too, they
have a unique perspective on these areas as

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well. We always have been somewhat
tribal and our views of things, so

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as we think about these groups or
these ways of thinking, they tend to

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create tribal associations that are really associated
with building community of commonality. And I

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think that's the key takeaway here,
and that's why we are in this world

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that we're in right now of so
much division and mistrust, is because all

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the parties involved are not respecting each
side's views and how we were raised,

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what our values are, how we
see the world maybe different based on the

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strength of one side of our brain
or the other. There's been research that

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said that there are aspects of the
human brain that are different on the left

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side of the hemisphere and on the
right side of the hemisphere, and depending

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on how much those two sides blend
with each other dictates somewhat our views.

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We tend to have a very,
like I said, a Yin and yang

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kind of perspective on our lives and
our world. I mean, our world,

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if you really think about it,
is very polarized, right, It's

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very one or zero. You know, even computers are one and zero.

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Right, So you have two choices. There's the Republicans and there's the Democrats.

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There's the atheists and the religion.
So we all travel through our lives

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with a decision to make which side
of this fence are we going to operate

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in. And this commonality that I'm
talking about with connection also impacts our friendships

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and our love and how we view
others in our lives and how we value

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those people. So, you know, there's so many complex issues that are

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going on here. And while at
the same time, I have to say

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that these aspects of human nature,
and I would say that their human nature

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can be also used against us and
can be somewhat I hate to say but

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weaponized against each other based on creating
fear or creating some sort of distrust of

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one side or another, that they
have evil intent, or they may have

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evil intent. That's a possibility as
well. So that's part of the filter

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that we need to apply to our
own lives as we look for trust.

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And that's why this topic is so
important. There may be more unambiguous answers

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or basically establish your own personal rules
based on your upbringing. And also where

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our internal critical common sense comes into
play here. I mean, we need

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to really think deep inside on every
issue that we're faced in our lives and

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think critically about what makes sense to
us, What are our values, what

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is the common sense way of viewing
this right? And it may be bias

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based on those tribal tendencies that we
have. Up till now, that's been

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okay, you know, but it
just seems like over the last few years

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that our common sense is not being
valued anymore, and I wonder why that

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is. It's going to be important
that we all draw on our past experiences,

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our knowledge that we've earned over however
many years. I mean, if

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you're a young person, you haven't
really been on this planet for that long.

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But if you're an older person,
you have had a lot of experiences

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in your life that can drive your
values and give you a little bit more

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to work with to come up with
some analytical thinking that can help you make

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more informed decisions and judgments in your
life. There are a few considerations when

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trusting our own gray area of decision
making too. So I've been talking a

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lot about kind of like the polarization
of our views and that being human nature.

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I do think that we have the
intelligence to pull together kind of a

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gray area of view versus a black
and white view. And I do think

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that there is a synergy. I
mean, if you think of the concept

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of yin and yang, right,
so that's black and white intertwined together.

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I think that there is a certain
amount of gray that exists in every topic.

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Every disc remits every difference in view
that we can all come to a

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common viewpoint on. But it's also
very important about using our self awareness that

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allows us to understand our biases and
our beliefs and our limitations and our own

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perceptions and our own knowledge and not
let that cloud our judgment on our own

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values and how we apply these concepts. And I know that this can be

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very complicated and confusing type of a
topic to talk about but at the end

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of the day, what I'm really
driving at is asking you and pleading with

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the world here before we get to
a point where it's error reconcilable differences,

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that we pull back and we consider
other people's views as valid as well.

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And this is where the aspect of
I think it's important to allow for free

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speech and to develop a little bit
of a thick skin about your own views

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and not take everything so personally,
you know, I think that the influence

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of external factors, being aware of
our own tendencies to react or maybe overreact,

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can help us approach situations with the
more open mind. Think about the

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other person before you lash out at
them or tell them that they're all wrong.

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Let's think about this a little bit
more and take the time to also

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reflect on a situation that you're faced
with our own critical thinking abilities that allow

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us consider different perspectives. I guess
this is a common thread that I have

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in this whole talk here has analyzed
the potential consequences and way the available information

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before concluding a decision that causes you
to lash out at another person that maybe

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has a different view than you do, and kind of being a little bit

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reflective on your thoughts can help us
recognize those patterns and to connect dots.

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And I think that's also a key
concept to help people kind of move beyond

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this partisanship that we see in the
world today, is to look for connecting

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dots. And this is when I
say connecting dots, these are connecting bits

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of information or data that you can
add up. It's almost like following,

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you know, like a breadcrumb to
a destination, right or a carn when

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it comes to hiking, that's a
stack of rocks. That's the analogy is

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that we all need to find those
connecting elements that can help us come up

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with more informed conclusions. Look at
the little bits of information that we are

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given out there. Don't come to
a very quick decision on those little bits

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of information. Try and roll up
those little connecting dots and think about how

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maybe things might connect to each other. And that might give us a better

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view of what might be happening in
our world as well, and may also

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impact how we react to situations.
If we can see that there's there's something

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going on here, there's other elements
that are connecting up here that we can

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see that others may not see.
That may help us come to a better

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answer, or better reaction or a
better conclusion, and we're going to have

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to increasingly go back to trusting our
gut. You know, how does this

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make us feel in a kind of
a little bit less of a reactionary type

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of a thing. It's not a
gut feeling or intuition. We need to

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tap more into our intuition about what's
happening in the world and what makes sense.

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That can provide some valuable insights,
especially in areas of logic and evidence,

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especially when the evidence is may be
limited. You know, your gut

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feeling is really based on your subconscious
I think what you've been shown when you've

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been raised and you've been you know, your upbringing by your parents, or

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your experiences in school, or you
know, those subconscious messages that you've had

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have a big impact. And I
think that you know, to some degree,

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those subconscious messages we may may be
influenced in our media and our society

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that is starting to influence those subconscious
views on our lives. And maybe because

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of increase fear and stress, that
those subconscious reactions are becoming increasingly hyperactive or

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over reactive, and we're not applying
our basic information processing and a reasonable level

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based on our past experience and knowledge. You know, we may be throwing

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out knowledge that we've gained over the
years because we're emotionally reacting to things.

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So I think intuition is so important
to create caution, but not to solely

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rely on it too, because it
may be sending you, you know,

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maybe deceptive information, but it can
also help serve as a helpful guide combined

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with other forms of critical thinking as
well. So seeking out diverse perspectives,

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engaging with people who hold different viewpoints
can broaden our understanding and challenge our assumptions.

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It helps us identify blind spots and
biases that we might have that may

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be influencing our thinking. So actively
seeking out diverse perspectives can help us be

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more rounded in our judgments and as
our humans think it's so important and cultivating

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a habit of continuous learning, reading
books, staying informed from a diverse range

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of sources, not just watching one
news channel or one source of information.

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I think it's critical and over time
you will develop kind of a gut feeling

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for to some degree the information that
you trust and information that you value more

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Based on that critical thinking process that
actually will culminate. I think because it's

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happened to me over the last couple
of years, and a habit of continuously

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learning and staying informed about various topics. It can help an initial phase where

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you're feeling a lot of stress and
pressure based the information that you're getting because

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it may be disturbing to you,
but it does help you have a broader

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understanding of the world and allows us
to navigate complex situations with more confidence.

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So the more you dig into understanding
the world around you don't bury your head

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in the sand. But I think
it's very important to go after sources that

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are not so much focused on building
fear and emotional reactions and finger pointing and

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playing games like that, and unless
there is a reasonable reason for having that

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level of concern, right, because
maybe there are people out there that are

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trying to deceive us and lie to
us and manipulate us and take advantage of

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us. And that's why it's so
critical for us to be really aware of

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what that looks like. And the
only way you can do that is to

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be open to different views and see
information from different sources and being willing to

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take some calculated risks in embracing some
gray areas of ambiguity. That's such a

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difficult concept. It's a form of
uncertainty, and it is often necessary when

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relying on internal critical common sense.
Is that ambiguity is in our world at

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a level that's never been there before. I know it's a critical skill at

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major corporations, technology companies is being
able to handle ambiguity and be able to

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navigate your way through ambiguity to find
clarity. And I think that is a

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key skill that all of us need
to work on to develop, and it's

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an opportunity for us to grow and
to become more skilled navigators of our world.

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And increasingly it causes us to trust
the gray areas of our internal critical

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common sense and balancing the rationality in
the intuition. Drawing upon our internal resources

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to make informed decisions and views,
say requires self awareness, reflection, open

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mindedness, and a willingness to embrace
uncertainty. By honing our critical thinking abilities

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and trusting our judgment, we can
navigate complex situations with confidence. And I

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know that that's if any of us
can achieve that, that's a huge accomplishment.

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And I think that that is something
that I'm trying to do as much

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as I can in my life,
and it's very difficult. And I'm not

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saying that what I'm saying here is
easy or easy to comprehend or easy to

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do, because I don't believe it
is. But it is something that this

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world that we live in today is
kind of requiring us to have these skills

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to be able to navigate appropriately.
So I'm going to change gears here really

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quick and talk a little bit about
our official intelligence and I had a lead

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in on this, and in today's
world where abundant information is available online,

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verifying and trusting that information. I
know last week's episode I talked about this

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to some degree, trusting information that
we get in our world can be challenging.

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But can we trust artificial intelligence information? And I think this is a

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topic that I'm going to dive a
lot into in coming episodes. Artificial intelligence

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or AI, is such a growing
issue in our world that is going to

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unlock all sorts of questions about whether
AI will be worthy of human trust in

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a very complex, multifaceted world that
AI presents to us. I mean,

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I'm starting to get blown away by
the complexity of the change that is likely

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coming because of artificial intelligence and what
we're seeing with chat, GPT and barred

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from Google. These are things that
we're just seeing somewhat the beginning of this,

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but it's accelerating very rapidly. It
depends on various fact early whether or

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not we can trust this. It
depends on its design, development, implementation

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of these systems. And actually there's
been a lot of discussion of potential regulatory

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frameworks and ethical considerations surrounding the usage
of AI. While AI has the potential

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to bring numerous benefits to society,
it also presents challenges and risks that need

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to be thought about and addressed,
and to some degree all of us need

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to be wary of this and what
the potential consequences are of this technology getting

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out of control, or we don't
have any kind of regulatory framework or any

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kind of ethical considerations around this technology. So some several key factors can influence

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trust in AI. AI systems need
to deliver reliable and accurate results to earn

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human trust consistently. They can't just
do it sporadically. Transparency in how AI

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algorithms make decisions as critical and crucial
for users to understand and verify the outcomes.

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So trust and AI algorithms is I
think the number one issue, and

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if AI systems consistently demonstrate their capabilities
to perform well, trust can be fostered.

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It is a possibility, but AI
needs to have ethical and responsible frameworks.

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Trust in AI is also tied to
how it's developed and how it's used.

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Ethical considerations aren't critical, such as
avoiding biases, which I think is

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kind of from what I'm seeing,
is one of the most important issues in

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AI, because I'm already starting to
see biases that are popping up in AI

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based on a lot of the stuff
I was talking about earlier. So it's

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very important that we basically have these
platforms that avoid bias. AI systems should

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be designed and trained to ensure they
treat all individuals ethically and do not discriminate

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against anyone or groups. AI should
be accountable to facts in history, no

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thumb on the scale based on political
leanings, but recognizing that topics have biases

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and those need to be considered.
Transparency and explainability. Trust can be enhanced

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when AI systems explain their decisions and
why they display certain results and why AI

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systems arrive at a particular conclusion or
recommend an important aspect for users to trust

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in this judgment, Data privacy and
security. Trust is closely related to protecting

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personal data and maintaining a robust security
framework. Users need assurance that their data

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is handled securely and with respective privacy, especially once we get into areas like

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medical information financial information that's manipulated by
AI technology. There needs to be frameworks

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to be able to protect that information. And that is all what I've been

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talking about about. Regulatory framework and
oversights of the mechanisms that help ensure AI

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systems are developed and deployed responsibly.
Clear guidelines and standards can instill trust by

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holding AI developers and users accountable for
their actions. So it's very important to

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note that trust AI is not solely
determined by technology advancements, but also by

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the actions and decisions of humans.
So humans need to be core to this.

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You know, we need to make
AI work for us, not make

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AI to work for itself against us, which I think, unfortunately could be

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the outcome here. It basically involves
developing and deploying AI systems and AI research

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policymakers and society as a whole.
We need to work towards building AI systems

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that are worthy of human trust.
That's my final segment on the main topics

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of the show. So I wanted
to run through quickly here the comments from

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last week's show, episode three.
I got a comment from stone Fruit for

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juicy marketing. Critical thought is the
sharpest quill and our quiver. Emotionally intelligent

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people don't see the world through just
one set of peepers. They see the

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world through other people's eyes. Rebecca
Gunter. In the world of chat,

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GPT and AI generated images, we
need to have some sort of filter by

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which to gauge one's relationships in the
generation of those AI objects. Rebecca also

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says I fully support this line of
critical thinking about TikTok ban and what the

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agenda really is and who it benefits. I'm also on Twitter. You can

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find me on Twitter at rob Greenley, and I'm also on LinkedIn as well.

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That's LinkedIn dot com forward slash in
slash Rob Greenley, and my Twitter

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account is at rob Greenley. So
I just want to thank you for joining

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me again on episode four of Trust
Factor. I hope you come back and

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check out episode five next time,
and you can look for me here on

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one hundred TV network on Mondays.
Are on YouTube, so like and subscribe

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to the YouTube channel, and then
as a podcast subscribe to that as well.

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Thank you so much for joining me
again on the show. I hope

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you have a wonderful week. Thank
you