Emotional Intelligence and Information Trust | Ep 3

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Trust Factor with Rob Greenley, focuses
on all aspects to building human trust in

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online communications only on one d TV. Ten factors of emotional intelligence to build

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trust and how to verify information in
our world Today. Hi, I'm Rob

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Greenley here again in episode three of
Trust Factor. Thank you for joining me.

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The trust factor in your life is
essential and the lack of it or

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abundance of it, has profound impact
on the quality of your life. So

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thank you for joining me here each
week. If you're a returning viewer,

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I appreciate that a lot. If
you're new, thank you for joining me

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today and watching Trust Factor or listening
to it. Hopefully I can bring a

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more positive human experience to your life
and other people's life through this podcast.

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Also wanted to announce here too,
I'm excited that this show is now an

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audio podcast, so we are now
available on the Spreeker platform with all of

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the one hundred TV podcasts they're slowly
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has been published up there, and
the second one will be soon published up

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will be posted eventually too on and so

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and subscribe on YouTube to this podcast
and to one hundred TV as well.

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I definitely appreciate you being here and
I'm excited to join you again and bring

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you another kind of episode, kind
of exploring the world of trust and it's

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where content creation begins. So here we

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go. The ten factors of emotional
intelligence, and this is an interesting aspect.

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There are a little bit of a
spin on the concept of trust building

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and your ability to adapt to the
world around you to build other people's confidence

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in you. Based on some characteristics
that I'm going to talk about, and

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it refers to your ability to reckon
guys and understand and manage your own emotions

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as well as somewhat manage and fit
in with other people's emotions without creating any

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kind of disruption and their perception of
you around whether or not they can trust

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you. So it really involves building
a crucial trust in effective communication and how

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you communicate with others is really critical
here in your personal and professional relationships.

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So let's dive into this a little
bit deeper. Here are the top ten

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elements of emotional intelligence as a factor
of trust building, So let's just dive

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into it and dig into it.
So self awareness is a big part of

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this in recognizing and understanding your emotions, thoughts, and behaviors. So really

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you need to get in touch with
who you are and as best as you

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can and understand how you communicate and
how people perceive you as much as you

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can and have an understanding of your
own emotions and thoughts and behaviors out there

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in the world. And also the
other part of this is self regulation as

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you communicate into the world and as
you think for yourself about your place in

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the world and your contributions to others
around you in the world. You need

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to really focus on trying to develop
some level of control of your emotions,

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your thoughts, and your behaviors as
well. And that gets back to the

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self awareness part. So if you
understand how you react to different situations,

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you can create a better experience for
yourself and for your others. Especially in

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stressful situations where you get into maybe
conflict, or you're nervous, or you're

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frustrated, or you're emotionally charged.
This is when trust can be lost.

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So if you lose control or you
lose your ability to stay focused on what's

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important, I think that's a critical
piece to this. So what as your

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motivation to achieve personal and professional goals? I mean, I think that is

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a big part of this as well, and the ability to persist in the

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face of setbacks. So if you
can have an idea of what those potential

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setbacks are, then that'll help you
better manage your ability to motivate others and

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to motivate yourself to achieve your personal
and professional goals. So being able to

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persist I think can stay focused through
challenging times, the challenging world that we

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live in is so critical to being
able to succeed. And also a huge

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factor here is empathy for others.
And I think these are all kind of

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flow into your emotional intelligence and your
intelligence of what's happening around you in the

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world. Is to have empathy for
others and the ability to understand and relate

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to the emotions and perceptions and perspectives
of others as best as you can.

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I mean, some of us really
struggle with this, and I totally get

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it. I mean it's this is
not easy stuff to try and work through

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this thing, and maybe you don't
inherently have this ability to have empathy for

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others. And I do think that
there are folks out there that struggle with

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this or maybe even don't even think
about it. Is something that they need

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to be concerned about about how they
come across to others, because maybe they're

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so focused on what they are thinking
and what they are pushing and others that

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they don't really see the forest through
the trees on this issue. But having

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empathy for others is key to I
think our civilization's somewhat survival here. And

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I know this is a very serious
topic that I'm taking here but I do

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think that putting a smile on your
face and getting through emotionally difficult times and

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having empathy for another person, I
think is so critical. And this gets

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into social skills, right, your
ability to communicate effectively, build relationships,

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and resolve conflicts. So empathy and
resolving conflicts kind of go together, and

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those kind of have a lot of
social skills and a lot of discipline behind

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them, and gets back to the
social regulation. So a lot of these

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points that I'm raising are all interlinked
with each other and how you think about

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your interrelationship ships with other people,
and how you even think in your own

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mind. And the other huge element
here is what I call active listening.

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And active listening is listening intently to
what other people say. And I think

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all of us struggle with this because
of the conflicts that are in our world

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around information. We're getting bombarded with
information coming at us from all angles,

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whether it be our smartphones, the
world around us, noise, people trying

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to talk to us, people trying
to communicate with us, and that is

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a skill, the listening side,
and being able to focus on that listening

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is important. It's something that I
need to work on, is something that

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I think all of us can obviously
do a better job of listening intently and

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understanding what others are saying, having
that information be fed into us from what

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others are saying to create more of
a conversation, more of an interconnection with

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another person. And it actually will
surprise you. It'll create kind of a

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much deeper comprehension of what another person
is saying and maybe a topic maybe you

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hadn't thought of that particular twist on
that topic, and it may be something

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that opens the door to a greater
understanding about whatever topic that you're talking about

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or whatever information that's trying to be
communicated to you. It's also about having

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an open mind and that communicates to
other people too, of being able to

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receive information from other people. And
I think this is really a skill that

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we all need to work on it. I think it will solve a lot

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of the problems that we have that
I'm going to talk about a little bit

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later in the episode around our information
and where we're getting that information from and

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is it reliable, And also some
emotional or a resilience as well. Is

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you're a BILLI to recover from emotional
setbacks and Adapting to change in your environment

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also is a huge skill, and
maintaining through all that a positive outlook.

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It may seem like this is kind
of like emotional or thought gymnastics in your

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life. While that may be true, I think a lot of these things,

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if you think about it, they
will develop into skills that you can

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just act on. It's almost like
being an athlete, right, So you

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probably need to think about some of
these things from almost like how let's say

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a basketball player or a football player
plays where it has to practice and it

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has to think about these processes,
and what you're doing is you're developing new

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skills. And I think the next
thing that once you develop these skills,

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thinking about these skills from an emotional
intelligence perspective, in any kind of leadership

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that you're doing with other people,
it's the ability to observe others and to

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understand others, to be able to
create an environment where you're inspiring others and

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you're helping others and you're motivating others. You have the ability to manage conflict

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because you can actually listen to where
the conflict is coming from and maybe drill

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right in on that hot button topic
that is driving that conflict through all that

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create a positive environment, whether it
be a work environment or a personal home

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life environment. I think these are
skills that are things that all of us

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need to think about more and work
on, and I think it will create

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a much better world for us to
all live in if we can create that

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type of dynamic in our lives.
And I think that being able to better

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make decisions too, and the ability
to consider emotions and perspectives of others,

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And this really, I think fundamentally
gets back to some of the free speech

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issues that we're facing in the world
today. I believe some of this requires

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us to have a little bit of
a thicker skin around judgment and trying to

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cancel other people in their validity of
their thoughts. I think this is really

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a topic for the times. I
just think more and more information is weaponized

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and is used against others, when
that isn't really the best way to think

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about information. The best way to
think about information is we can all learn

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from it, and we can all
move forward with it. We can help

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each other, we can try and
make decisions based on all the inputs and

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that can affect everyone involved. This
will go so far to helping so many

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people kind of resolve their conflicts that
they have in their lives here. So

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in summary, the emotional intelligence is
a critical piece to building trust and effective

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communication with others by recognizing and managing
our own emotion and our own understanding of

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the emotions of others. I think
this is such a critical concept, and

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being able to communicate effectively once you've
had that understanding of the emotions of others

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and being able to filter that.
And I'll get back to what I've just

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said just a few minutes ago,
is that this is a skill that may

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be very difficult to do now because
there's a lot of people that are very

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entrenched in their beliefs and their thoughts
and that they're right and nobody else has

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any kind of an opinion that is
valid. And that is not the way

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for us to conduct ourselves or to
conduct our society, to have a free

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and open society that will work for
the betterment of many. I think what

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we want to build a solid relationships
with people, not people that we want

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to go to war with. And
that's kind of the world that we live

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in right now, and this will
help us all achieve personal and professional goals.

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I know I really beat that one
down a lot, and so I

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wanted to kind of transition over to
kind of another topic, which is also

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very very timely as well. And
I think these two topic flows of emotional

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intelligence and also our ability to verify
and trust the information in our world today.

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You know, can we trust our
information in our world today is one

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of the biggest questions that pops up
in my mind. Trust is the number

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one thing in my mind that is
impacting the world right now. And how

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can any of us, any of
us trust any information that we have.

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I do think that there's clues out
there, and I do think all of

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us need to use our intuition and
our ability to look at the world and

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use some common sense, use some
values that maybe we learn from our parents,

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hopefully, and to be able to
better filter the information that we're getting

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from the world to help us better
determine what is inform nation that we can

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trust, regardless of the source,
regardless of who says it. It's also

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about how it's being said. Is
the information they're verifiable? In the world

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today, there is so much abundant
information and it's available online. I think

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the biggest challenge, like I said, is Verifying and trusting the information is

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very challenging to do today, So
let's talk through some of the tips to

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help you verify and trust information.
There is a spectrum here of people's perception

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of whether or not they can trust
any information. You know. I think

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one of the key things is understand
the source. Understand where it's coming from.

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Always check the source of the information
you come across. Also look for

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information from reputable sources. Not always
reputable sources will be the government or government

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websites, or academic institutions or well
known news outlets. Those are not always

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the most reliable. I'm sorry to
say this, but that's just the truth.

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Now more than ever, there are
agendas out there, and I think

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we all need to agree to be
cautious about all information and apply common sense

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reasoning and critical thought. This is
one of the most important skills that kind

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of gets back to what I was
talking about earlier about interpersonal communication and trust

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too, is be cautious about all
sources of information. But I will say

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that my own experience here over the
last couple of years is information from more

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independent sources seem to be maybe a
little bit more passing the sniff test.

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Of common sense and reasoning and thinking
about how is best for our society to

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operate, and think about relationships and
think about our society and our culture.

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Some of the the mainstream media sources
and the government, they don't always feel

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like they're giving us reliable, good, trustworthy information about what's happening in the

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world, because you see the world
through your own eyes, and you talk

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to other people, and you verify
things that you see in the world,

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and sometimes those things just don't match
up. And I think we've seen that

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happen a lot more over the last
couple of years, and I do think

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some independent sources are starting to be
seen as more reliable and trustworthy. Independent

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sources are feels like are the only
journalistic sources that are available out there.

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While we will see or hear from
our leaders and our governments that independent sources

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are the source of misinformation or incorrect
information or information that needs to be eliminated,

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that is a red flag to me
that there's something else going on here.

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Because our society and our culture,
at least Western society and Western culture,

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has been built on a fabric of
more open free speech and free speech

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type of communication. So as you
think about these issues. Apply your common

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sense, apply your own experience in
your own life to the information that you

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get, and verify this stuff.
Look for evidence to support whatever claim is

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being made and compare that to your
own experience. Sure check for reliable citations,

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check for statistics. I think data
is a very important component of pulling

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this apartment. Data can also be
manipulated, and so also look for other

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references to support your claims or support
other people's claims. Are there people out

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there that disagree with those claims?
Are there people out there that agree?

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Are and who are those people?
And are they considered to be credible sources?

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I think these are all important aspects
of trust. Oftentimes mainstream sources,

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I'm sorry to say, just can't
be trusted anymore because they feel like an

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agenda. They feel like they're trying
to push something on us that doesn't feel

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right, doesn't feel natural, it
doesn't feel like is common with our society

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and our culture, at least my
experience. Anyway. Now, I could

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be wrong. I'm not saying that
I'm entirely correct on everything that I say,

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As most information has an agenda,
I think we just have to just

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step back and say generally all information
has some element of an agenda behind it,

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and mainstream sources due too. What
is their financial affiliations, who are

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their advertisers, who is supporting that
network? And is they're the potential that

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those folks are being influenced by money. As more and more we suspect and

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we're seeing examples and exposure of corruption
in our society and in our culture and

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our government in our institutions, I
think those are factors that we have to

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think about. And also consider the
information author right, Who is the one

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that's putting this information out? Could
that author have a bias? Could that

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author be funded by some group or
some corporation or some agency that has a

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biased agenda that they want to put
out. There is the government somehow behind

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this. I think, as we've
seen with some of the information that's come

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out about the government entanglement with maybe
social media platforms, that there may be

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some interest in trying to suppress certain
type of speech, certain type of topics,

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influence the promotion of other types of
topics. Those type of things do

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not build trust. Just be aware
of where the information comes from, do

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your research, think with a critical
eye. Don't just assume that just become

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as it comes from a mainstream source
that it's reliable information that you should automatically

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just trust. Look at opposing views, look at opposing sources to try and

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get a more balanced view on a
particular topic. Open the other side of

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your brain that is more open to
flexibility and looking at things as gray topics,

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not black and white topic. And
also the last piece of this too

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is question the fact checking tools.
And I think some of those fact checking

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tools are funded by government corporations with
agendas, So you have to question the

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fact checking years. That's the other
part of trusting what you hear, So

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verify trusted information, just be skeptical, use your critical thinking, and obviously

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look for as reliable sources as you
can. That's the main segment of the

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show today. But I wanted to
get into some comments and some show feedback

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from two before we wrapped this episode
up. So a couple of comments that

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we're in the threads on a variety
of different like YouTube and other other platforms.

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Beauty Bubble wrote, Oh the brilliance
of Rob Greenley. Thank you,

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Beauty Bibble. It makes me so
happy. All of this with Coach Jenny

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has really created quite a liftoff week
for the one hundred TV network this past

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week, and Claudia Santiago also wrote, thanks Rob for your insights so good.

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Thank you for all the feedback.
I definitely want to hear from you.

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I'm on Twitter obviously on YouTube,
so you can give me feedback on

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these topics and what your thoughts are
on them. I definitely want to hear

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from you about your topics on trusted
information. Where are you getting that trusted

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information? I would love to hear
from you. You can post those on

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Twitter at Rob Greenley. You can
also do them on LinkedIn at Rob Greenley

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as well, do it in YouTube, or do it in any podcastlet listening

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platform too, so you can get
this show on those platforms as well.

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So thank you so much for listening
today. I definitely appreciate you being here.

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I'm doing episodes every week of this
show, and I'm going to increasingly

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build this show out as a audio
podcast as well, so please join me.

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If you can't see the video or
you prefer to listen to this podcast

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as an audio file, I definitely
want to encourage you to actually do that

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and be connected with me. I
want to be here for you I want

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to be that helpful person that gives
you some ideas on how to think about

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your life and the information that flows
to you and from you to others.

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Can you help others feel trustworthy?
Can you help others trust you? And

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I think at the end of the
day, that's the key point here is

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you want to have people trust you, and that's critical to all of our

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success as a society and as a
world. So thank you for joining me

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on episode three of this series.
I'll be back the following week with episode

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four, and so look for me
on one hundred TV network and then this

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show will be on demand in YouTube
and as a podcast as well, so

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you'll be able to catch up with
this series over there. I hope that

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you have a fantastic week and I
hope that things this week turns out terrific

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for you in your life. And
like I said, please let me know

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if you have any questions or comments. My email address is Rob dot Greenley

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g R E E N L E
at gmail dot com and would love to

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hear from you. Please feel free
to express yourself. I will talk about

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your email in the show next week, so get that email out to me

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as soon as you can think about
it and fit it into your schedule.

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I would love to hear from you, so please write me I appreciate you

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so much, and tune back into
the show next week and we can talk

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more about this topic. I will
find another derivative topic of this that we

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can explore it and expand. So
thank you so much for spending time with

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me today. Thanks