Oct. 30, 2022
The #1 Sales mistake people make - and how to avoid it!

Join Joe Beck, "The Sales Activist," as he unpacks and discusses the # 1 sales MISTAKE that people make - and most importantly, how to avoid it! Joe will discuss how correcting this one mistake will help improve your sales success rate and improve...
Join Joe Beck, "The Sales Activist," as he unpacks and discusses the # 1 sales MISTAKE that people make - and most importantly, how to avoid it! Joe will discuss how correcting this one mistake will help improve your sales success rate and improve your results! Believe it not, it's probably NOT what you think it is! You don't want to miss this episode!
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Welcomed to the Impact Sales Podcast. I'm your host, Joe Beck,
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and we have a great episode in store for you today.
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You know, I often get asked by people what are
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the biggest challenges or mistakes that people make in selling?
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So today today we're going to unpack the number one
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mistake that people make when selling professionally. It doesn't matter
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whether you are a coach, a consultant, an entrepreneur, or
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somebody selling for somebody else's company or business. Today we're
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going to talk all about the number one mistake that
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holds people back from attaining sales success. And not only
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were we going to talk about the mistake, but we're
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going to explain how you can avoid it so it
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doesn't happen to you. I promise you, no matter who
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you are, no matter what your background is, this particular
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issue has impacted you, and we're going to make sure
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at the end of this episode that you feel fully
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equipped to make sure that it doesn't hold you back again.
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So today we're going to dive in and talk all
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about the number one mistake that sales professionals make and
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more importantly, how you can avoid it. This is Joe Beck.
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Don't go anywhere. We'll be back in just a moment. Hi,
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this is Joe Beck with the Sales Activist. Are you
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a coach, consultant or entrepreneur who's struggling to reach the
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sales adjectives you have for yourself and your business? Well,
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if you are, I'd like to help. How would you
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like to be able to triple your sales results in
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six months or less, all without spending a single penny
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on additional marketing or advertising. Well you can do just
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that and more with the ISM System. After thirty four
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plus years of sales success in large companies, small companies,
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and working with entrepreneurs, I created a proprietary sales system
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that can create massive sales momentum in your business. To
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get the details, just text the words sales to the
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number four oh nine five oh nine seven three five five.
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That's sales to four oh nine five oh nine seven
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three five five. We can grab some time on my calendar.
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We can talk one on one about the ISM system
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and exactly what it can do to help you generate
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massive sales momentum media business. This as Joe Beeck with
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the Sales Activist. You don't have to settle for average
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sales results. I've been really excited about this episode for
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quite some time. I get asked a lot of questions
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about sales week in and week out. People ask me
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questions particularly about sales, professional selling, selling problems, you know,
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just anything in the in the general arena of sales,
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and this one particular question always seems to come up.
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And ironically, it's also one of the biggest challenges, if
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not the biggest mistake that people make. And this is
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one of the things that I think people kind of
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don't think about too much because they get so caught
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up in so many other areas of selling. But there's
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actually one general, specific thing mistake that everybody universally makes.
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And it doesn't matter whether you are a coach, a consultant,
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an entrepreneur, whether you sell for somebody else's business, doesn't
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matter about what you're selling, doesn't matter what industry you're in.
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It just doesn't matter. This is a universal issue and
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it's something that every single person out there has done
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at some point or another. Okay, you know, and it
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comes back to just understanding. You know, there are certain
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things that work really, really well when selling, and there
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are other things that don't work really well, and all
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of that takes a back seat to this one particular issue,
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and it's because it is the starting point or ending
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point to sometimes your sales interaction. It is literally the
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beginning or the end, meaning you could be right at
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the beginning and it could be going really really well,
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or you could crash and burn because you're starting off
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on the completely wrong foot. And that particular topic, the
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number one mistake that people make is what I call
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selling to suspects, selling to people that aren't your ideal
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prospect or your ideal target audience. Some people have called
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it selling to people that just aren't ever going to
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buy or aren't interested in what you do. But at
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the end of the day, it comes down to one thing.
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It's selling to a suspect, somebody who is not really
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a legitimate prospect for what it is that you do
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or offer. And it's a huge mistake that anybody can make.
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Everybody makes it at some point or another. You know,
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we're all human beings. We're all excited, we're all anxious,
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we're all thrilled to be engaging somebody sometimes in a
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sales interaction, and we are hopeful. Sometimes we hope ourselves
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into thinking somebody is a legitimate prospect, but they really aren't.
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Many times they're just what we call suspects. Now, it
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doesn't matter how you define it. I define suspect as
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somebody who you know, we might know a little bit
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of information about, but we don't have enough to really
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qualify them as a legitimate prospect. And I just believe,
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and it's part of my coaching methodology, my training methodology,
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that the number one thing you have to do is
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to avoid selling to suspects. Stop trying to sell something
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to somebody who isn't right for what it is that
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you do, doesn't want, desire or need what you do,
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isn't financially able to handle what it is that you do.
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Just stop doing it. Start focusing your time, your energy,
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your attention, your passion on talking to people that really
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are right for what it is that you do. And
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this is such a pervasive issue that it impacts individuals dramatically,
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it impacts whole organizations sometimes. You know, I've had the
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great fortune to work with a lot of different companies,
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and if I was to sit back and I was
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to look at analyze their sales pipelines, many times those
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pipelines would be filled with just a lot of information,
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a lot of data but nothing of significant relevance, or
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not enough of significant relevance, meaning a lot of suspect
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data but not enough prospect data. And the reason why
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that's important to understand is because many times people will
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go out there chasing the wrong type people, the wrong prospects,
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the wrong not even prospects at that point, suspects, and
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they spend a lot of time and energy doing it.
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It creates frustration, it creates stress, It puts an enormous
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amount of pressure on everybody involved in the process, the
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sales professional themselves, the person on the other side of
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the table, because if they're not really right for what
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it is that you do, their time's being spent. If
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you're part of a larger organization, it could be something
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that's impacting multiple people, it could impact the general momentum
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of the business. So this is really a significant problem.
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So today we want to attack this problem in a
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way that makes it very, very straightforward. Now, I don't
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want to get caught up in the definition of the words.
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I don't want to get hung up on whether you
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call something a suspect, a prospect, whatever it is. So
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I'm going to give you my definition, and then we're
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going to kind of work from there, and you could
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take it for what it is and use it. So
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I define a suspect somebody who is a potential prospect
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as somebody that we have some bit of information about.
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Maybe we know a name, a company name, a website,
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an email, maybe we have a sense of they're in
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the industry that we target or work with. Generally, we
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have some basic, minimal information. That's what I call a suspect.
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Now that suspect may or may not be your ideal prospect,
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but we don't know enough yet to know if they are.
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We either haven't qualified them yet or we haven't spent
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enough time with them to even know if they have
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the ability or the qualification to be able to work
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with us, you know. And that could take the shape
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of a lot of different things. So today, in this episode,
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we're going to drill down on specifically what those things are,
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and we're going to talk, you know, a lot about
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the importance of only selling to people that make up
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the prospect pool and not the suspect pool. Now I'm
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not saying we ignore the suspects. We continue to work
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with them, and cultivate them, get to know them better,
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get more information about who they are, what they do,
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what they're about, what they're trying to accomplish. We try
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to qualify them as a prospect, and that's going to
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be what we're going to do, but we don't in
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any way try to sell those people. Now, this is
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a really important point to understand. Your likelihood for success
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goes down dramatically when you're selling to somebody who is
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only a suspect. You know, that kind of makes a
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lot of sense. But as human beings, we all have
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our own little quirks and feelings about things. But one
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of the things that's really a challenge in regards to
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selling is people's emotional state, their motivation, their confidence, their
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mindset plays a role in everything, and when things aren't
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going well, people start to wish themselves into things that
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just aren't there. They look at a suspect and some
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basic information and they want to be confident and positive
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and upbeat about what's going on, and they almost talk
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themselves into believing that that person is a legitimate prospect,
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is somebody who they could work with. Now, maybe they are,
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and maybe they aren't. We don't know. Yet. But it's
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very common for people to do that, and it doesn't
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matter whether you are working for yourself, whether you're working
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part of an organization. People will themselves into things all
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the time for a variety of different reasons. Maybe you
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just need to do it. It's something that deep down
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you feel you need to do it. Maybe you feel
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you need to do it because you're part of a
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sales organization and you feel pressure. You're looking around at
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the other people and you see people getting things done
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and you're kind of falling behind, and maybe that's part
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of your motivation. But like the old saying, goes, hope
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is not a strategy. You can hope all day long
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that these suspects are going to be able, willing, and
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going to work with you, but that doesn't make it so.
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So as you look at this challenge, I want you
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to recognize that everybody, not a single human being ever
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that's ever sold anything, has not been susceptible to this
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particular thing. Everybody that's ever been out there, at some
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point has looked at somebody who maybe or maybe wasn't
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really qualified and convinced themselves that they could be a
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client and tried to sell them that's just normal, right.
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The fact is, though, it's really really important that as
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sales professionals, no matter what you're selling, no matter what
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you're offering, that you don't fall victim to that yourself,
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that you focus your time and energy where it's best served,
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and that is selling to people that really are interested
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in what it is that you do or are capable
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of buying what it is that you offer. So the
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first rule is recognizing when you don't know enough to
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actually be able to say that somebody is a legitimate prospect.
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Now I use the definition of suspect and prospect if
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if they aren't a qualified prospect, which we'll get to
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in a minute. If they aren't a qualified prospect, well,
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the only other category for them is suspect. And I
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use that word for a variety of reasons. I use
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that word because I think it defines the potential of
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that person. I mean, it could it suspect. We just
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don't know yet, right, But it's a nice basic definition
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for we have some information, but we don't have enough yet.
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And this is an area that I think is really
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important to everybody who's selling professionally or selling for their
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own business to really master day in and day out,
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I have interactions with people phone calls, emails, text messages
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where they struggle with particular sales interactions. They aren't generating
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momentum or enough success inside their business. And one of
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the number one things that always is, you know, the
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issue that surrounds that, or one of the things that
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really comes from that is because they're talking to the
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wrong people, or they're selling to people that aren't really qualified.
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So we want to kind of define what that looks like,
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and most importantly, we want to set aside some basic
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ground woles for you. Now, obviously this is a podcast,
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we're sharing information. You could do whatever you want to do,
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but the fact is, your likelihood for success drops dramatically
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if you try selling to people that are just suspects.
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Maybe you'll have some luck. Maybe every once in a
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while you'll be able to win somebody over and close
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some business and work with them, but the likelihood of
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that business sticking with you long term is not great.
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And I'll tell you it's an uphill battle to win
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it in the first place. So let's talk about what
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the definitions are. Let's dig into what the definitions are,
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so you guys understand The difference between suspect and prospect.
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A suspect is when we have some really good basic
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information about somebody a name, an email, a company name, industry.
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Maybe we have a little bit of data. We know
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kind of where they are, maybe we know they're looking
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at something, maybe we know their company is researching something,
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but we don't have a lot of detail about the
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who and the how and the why all that stuff.
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Yet we have some basic data, Well, that person is
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a suspect. Now, how they become a prospect, how they
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become somebody that we can legitimately call qualified, is by
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going through a simple checklist of different things that we
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need to verify that that person has. And we're going
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